Conditions of sale

Chlorophilla individual company with registered office in via Fra Niccolò da Lequile 30, Lecce 73100, Italy, owner of the site www.clorophillashop.com

Availability of products

The customer can only purchase the products currently present in the electronic catalog visible online at the address (URL) www.clorophillashop.com

If the request made through an online order, by system error, should exceed the quantity available for a given article, Clorophillashop will accept the purchase limited to what is actually available to its virtual warehouse. It will take care of the customer service to make known to the customer (via telephone or e-mail) whether or not the products ordered will be available in the future. The articles selected from those present in the virtual catalog of the site can be purchased under the following conditions.

Acceptance of the order / conclusion of the contract

The purchase of what is required will be perfect through the following phases:
1
2. Order processing: packaging, packaging and delivery to the express courier indicatively in a maximum of 3 working days.
3

Prices and shipping

All the prices of the products are indicated on the website and are understood comprehensive on VAT. Prices are valid for Italy. For shipment in Italy a order management and shipping expenses contribution except for properly reported promotional offers.

Variable shipping costs depending on weight and amount and calculated only in the checkout phase Attention - the expenses for the islands disadvantaged areas and Venice can vary unilaterally after the conclusion of the order our Customer Service, however, will be informed if there was a difference to Ns credit

Orders acceptance - Product Availability

Clorophillashop will send, after receiving the payment, an e-mail of confirmation of the shipment, with the name of the used express courier and the tracking code of the shipment. The customer is invited to keep the email. If it does not receive it, the consumer is invited to make contact with Chlorophillashop . In case of possible impossibility, even temporary, to escape the order in a partial or total way, Chlorophillashop It will immediately send an e-mail to make agreements with the customer, without prejudice to the possibility for the consumer to request the partial cancellation of the order.

Payment methods

On Chlorophillashop.com The customer can pay in different ways: Credit card through PayPal or bank transfer, Scalapay.

If the customer decides to pay with credit card, at the end of the order procedure, the connection with the Paypal's secure page will open, in which he can pay with a credit card or using his PayPal account. For customer safety, Chlorophillashop It never comes to the aware of the credit card number: this is in fact received only from the banking institutions that must provide its authorization. No data relating to the credit card will be transcribed on the order documents, nor will it be stored within our systems or those of the express courier

When the customer opts for payment with bank transfer, will display the bank data useful for making the transfer during order. As soon as the transaction is received, the order will be escaped.

If you buy with Scalapay Receive your order immediately and pay in 3 installments. Act that the installments will be transferred to increase SPV s.r.l., to related subjects and their assignees, and that authorizes this transfer.

 Delivery

Chlorophillashop  It uses Corrieri Espresso for shipments throughout Italy GLS, which ensure delivery within 3 working days.

N.B. However, experience teaches us that deliveries are almost always made in 3 working days. Delivery takes place from Monday to Friday in the normal working time slot. In the event that the courier is unable to make the delivery for the absence of the recipient, he will leave a notice of attempted delivery with the indications of the address to contact to agree on delivery.Chlorophillashop It will do what is possible to make the consumer delivered within the terms indicated. The consumer is invited to make contact with Chlorophillashop In case of delay in delivery and in any case to report any disservice detected.

The goods travel at risk of Chlorophillashop. The risk will move to the customer when the carrier commissioned by Chlorophillashop shipping.

Shipments and returns

The delivery shipments refused without reason, will receive a link from Pay Pal to pay the expenses incurred of 10.00 euros.

To the second attempt to deliver by the courier, not successful due to the reasons attributable to the customer, we will reserve the right to request the payment through a link by PAY PAL of the amount of € 20.00 as a reimbursement of expenses Supported.

Right of withdrawal

Pursuant to art. 64 of Legislative Decree 6 September 2005 n. 206 ("Consumer Code") The right of withdrawal can be exercised by the only natural persons who act for purposes unrelated to their business or professional activity.

All the products of the products are borne by the customer, who will deliver the same to the domicile of Chlorophillashop. All articles made must be received in the same reception conditions, equipped with the original packaging. The postponement of the goods in other way is not allowed. The valid exercise of the right of withdrawal is conditioned by the sending of a registered letter with return receipt or any other explicit declaration of the desire to exercise the right of withdrawal (e-mail), within 14 (fourteen) working days from the date of Delivery of the goods to the following addresses:Chlorophillashop, Viale Japigia 9/11 Lecce 73100 - or through the appropriate form on the site

The transport costs incurred for the delivery of the product to the Customer and for the possible return are not refundable. The reimbursement of the sum paid and corresponding to the entire order or part of it, net of shipping costs, will take place by bank transfer within 14 working days from the arrival of the goods at the domicile of Chlorophillashop, which reserves the right to suspend the payment until the reception of the goods or to the customer of their shipment.

Attention are not accepted rendered for personalized or tailor -made goods since they are not dealers

Non -compliant product

If the customer receives a different or non -compliant product from the ordered one, it will be his right to communicate it directly to Chlorophillashop by e -mail, specifying which product it is. Will take care of Chlorophillashop Contact the customer for any agreements and proceed to the inholter of the correct product/products and the simultaneous retreat of that non -compliant without any aggravation of expenses for the customer.

Warranty

Chlorophillashop It guarantees that the products sold leave their warehouses intact and free from defects. If the customer receives a package with evident signs of breakage or defects Must sign with control reserve, If at the opening of the package, it finds breakage, shortfalls or defects, will have to promptly communicate to Chlorophillashop by e -mail. Will take care of Chlorophillashop Make agreements for the replacement/withdrawal of the damaged product, if the package is accepted without "control reserve" there will be not possible to proceed against the courier and therefore we will not be able to postpone the damaged goods.

Privacy

Clorophillashop will proceed with the processing of customer personal data in compliance with art. 13 of Legislative Decree 196/2003 and S.M.I. regarding privacy as specified in detail in the information in the Privacy section.

Clauses approvals
The customer declares that he has made known the exact content of all the clauses of the contract, that he has freely, fully and specifically approved individually and as a whole.